Members

Below are materials about your benefit and the importance of routine dental check-ups.

Member Bulletin

Past Member Bulletins – 2024

Volume 07, Number 5

  • Update: Medi-Cal Dental Care Coordination Services
(Publication Date March 2024)

Volume 07, Number 4

  • Know Your Medi-Cal Rights:What if Medi-Cal Does Not Cover Your Dental Treatment?
  • Kindergarten Oral Health Assessment Program
  • Clinical Screening for Dental Treatment
  • Are You Still Eligible for Medi-Cal Benefits
  • Find a Dentist Online
  • How to Request a State Hearing
(Publication Date March 2024)

Volume 07, Number 3

  • Other Health Coverage Scope of Coverage Issue
(Publication Date February 2024)

Volume 07, Number 2

  • February is National Children’s Dental Health Month
  • Care For Your Smile: 10 Tips for Better Oral Health
  • San Mateo County FFS for Kaiser Members
  • Learn More About Medi-Cal Dental Benefits with Smile, California Videos
(Publication Date February 2024)

Volume 07, Number 1

  • Happy New Years
  • Your Protected PHI – How to Assign An Authorized Representative
  • Learn More About Medi-Cal Dental
(Publication Date January 2024)

Past Member Bulletins – 2023

Volume 06, Number 15

  • Special Bulletin San Mateo County Medi-Cal Dental Fee-for-Service will be available to Kaiser Members
(Publication Date December 2023)

Volume 06, Number 14

  • What if Your Medi-Cal Dental Treatment is Approved Through a State Hearing?
  • Don’t Forget to Use Your Dental Benefit This Year!
  • Sacramento County Dental Managed Care Plan Parity
(Publication Date December 2023)

Volume 06, Number 13

  • November 1st is National Brush Day
  • Dental Coverage for Members with both Medicare and Medi-Cal
  • Tips for a Healthy Smile
  • Sacramento County Dental Managed Care Plan Parity
(Publication Date November 2023)

Volume 06, Number 12

  • Special Bulletin Sacramento County Dental Managed Care Plan Parity
(Publication Date October 2023)

Volume 06, Number 11

  • DHCS Medi-Cal Dental Website Now Features Google Translate
  • October is National Dental Hygiene and Orthodontic Health Month
  • Missed Appointments
  •  Possible Refund for Out-of-Pocket Payments
(Publication Date October 2023)

Volume 06, Number 10

  • Medi-Cal Increases Asset Limit
  • September is Healthy Aging Month
  • Check Out the Member Handbook
  • Language Assistance
(Publication Date September 2023)

Volume 06, Number 09

  • Add Dental Visits to Your Back-Tooth-School Checklist
  • Possible Refund for Out-of-Pocket Payments
  • Find Kid-Friendly Activity Sheets on Smile, California
  • Language Assistance
(Publication Date August 2023)

Volume 06, Number 08

  • Oral Health Literacy Toolkit: Patient Brochure
  • Your Protections as a Medi-Cal Member
  • Update on Medi-Cal Dental Website
  • Medi-Cal Dental Case Management Program
  • Check Out the Member Handbook
  • Language Assistance
(Publication Date July 2023)

Volume 06, Number 07

  • Medi-Cal Eligibility Expansion for Adults 50 Years of Age or Older
  • Important: Keep Your Contact Information Current
  • Taking Care of Your Smile
  • Clinical Screening for Dental Treatment
  • Find Online Resources in Your Language
  • Member Transitions from Dental Fee-for-Service into Dental Managed Care
(Publication Date June 2023)

Volume 06, Number 06

  • Are you still eligible for Medi-Cal benefits?
(Publication Date May 2023)

Volume 06, Number 05

  • 2023 Member Customer Service Satisfaction Survey
  • State Hearing Extension Ending for Members
  • Do You Qualify for Medi-Cal?
  • New Brochure: “Healthy Smiles from Pregnancy Through the Toddler Years”
  • Language Assistance
(Publication Date May 2023)

Volume 06, Number 04

  • 2023 Member Customer Service Satisfaction Survey
  • Visiting the Dentist
  • Medi-Cal Dental Case Management Program
  • What if Your Medi-Cal Dental Treatment is Approved through a State Hearing?
  • State Hearing Extension Ending for Members
  • Language Assistance
(Publication Date April 2023)

Volume 06, Number 03

  • 2023 Member Customer Service Satisfaction Survey
  •  Know Your Medi-Cal Rights: What if Medi-Cal Does Not Cover Your Dental Treatment?
  • Reminder: Kindergarten Oral Health Assessment Program
  • Language Assistance
(Publication Date March 2023)

Volume 06, Number 02

  • February is National Children’s Dental Health Month
  • Care For Your Smile: 10 Tips for Better Oral Health
  • Learn More About Medi-Cal Dental Benefits with Smile, California Videos
  • Language Assistance
(Publication Date February 2023)

Volume 06, Number 01

  • Happy New Year from Smile, California
  • Your Protected Health Information – How to Assign an Authorized Representative
  • Language Assistance
(Publication Date January 2023)

Past Member Bulletins – 2022

Volume 05, Number 15

  • Kindergarten Oral health Assessment Program
  • Don’t Forget to Use Your Dental Benefit this Year!
  • Language Assistance
(Publication Date December 2023)

Volume 05, Number 14

  • November 1st is National Brush Day
  • Smile, California Facebook Live Events
  • Dental Coverage for People with both Medicare and Medi-Cal
  • Tips for a Healthy Smile
  • Language Assistance
(Publication Date November 2022)

Volume 05, Number 13

  • October is National Dental Hygiene and Orthodontic Health Month
  •  Medi-Cal Dental Update – Crowns for Back Teeth on Adults
  • Missed Appointments
  • Check Out the Member Handbook
  • Language Assistance
(Publication Date October 2022)

Volume 05, Number 12

  • Smile, California Facebook Live Events
  • Medi-Cal Increases Asset Limit
  • September is Healthy Aging Month
  • What to Know: Types of Complaints
  • Language Assistance
(Publication Date September 2022)

Volume 05, Number 11

  • Smile, California Facebook Live Events
  • Language Assistance
(Publication Date August 2022)

Volume 05, Number 10

  • Update on Medi-Cal Dental Website
  • Back-Tooth-School
  • Possible Refund for Out-of-Pocket Payments
  • Find Online Resources in Multiple Languages
  • Language Assistance
(Publication Date August 2022)

Volume 05, Number 09

  • Medi-Cal Eligibility Expansion for Adults 50 Years of Age or Older
  • Important: Keep Your Contact Information Current
  • Coming Soon: Smile, California Facebook Live Events
  • Taking Care of Your Smile
  • Language Assistance
(Publication Date July 2022)

Volume 05, Number 08

  • Medi-Cal Eligibility Expansion for Adults 50 Years of Age or Older
  • Important: Keep Your Contact Information Current
  • Coming Soon: Smile, California Facebook Live Events
  • Taking Care of Your Smile
  • Language Assistance
(Publication Date June 2022)

Volume 05, Number 07

  • NEW: Extended Timeframe for State Hearing Requests During COVID-19
  • Pregnancy Coverage Extended Starting April 1st
  • Do You Qualify for Medi-Cal?
  • Language Assistance
(Publication Date May 2022)

Volume 05, Number 06

  • NEW: Extended Timeframe for State Hearing Requests During COVID-19
  • Language Assistance
(Publication Date April 2022)

Volume 05, Number 05

  • Pregnancy Coverage Extended Starting April 1st
  • Medi-Cal Dental Case Management Program
  • Kindergarten Oral Health Assessment Program
  • Language Assistance
(Publication Date April 2022)

Volume 05, Number 04

  • Reminder: End Date for Extended Timeframe for State Hearing Requests During COVID-19
  • Reminder: 2022 Member Customer Service Satisfaction Survey
  • Visiting the Dentist
  • Language Assistance
(Publication Date March 2022)

Volume 05, Number 03

  • Coming Soon: Smile, California Facebook Live Events
  • Language Assistance
(Publication Date February 2022)

Volume 05, Number 02

  • February is National Children’s Dental Health Month
  • 2022 Member Customer Service Satisfaction Survey
  • Tips for a Healthy Smile
  • Coming Soon: 2022 Member Handbook
  • Language Assistance
(Publication Date February 2022)

Volume 05, Number 01

  • Pregnancy Coverage Extended Starting April 1st
  • Coming Soon: 2022 Member Customer Service Satisfaction Survey
  • Language Assistance
(Publication Date January 2022)

Past Member Bulletins – 2021

Volume 04, Number 18

  • Get to Know a Medi-Cal Dentist
  • Don’t Forget to Use Your Dental Benefit this Year!
  • Connect with Smile, California on Social Media
  • Language Assistance
(Publication Date December 2021)

Volume 04, Number 17

  • Update: End Date for Extended Timeframe for State Hearing Requests During COVID-19
  • Language Assistance
(Publication Date November 2021)

Volume 04, Number 16

  • Smile, California Facebook Live Events
  • Language Assistance
(Publication Date November 2021)

Volume 04, Number 15

  • November 1st is National Brush Day
  • Smile, California Facebook Live Events
  • Kindergarten Oral Health Assessment Program
  • Medi-Cal Covers Dental During Pregnancy
  • Language Assistance
(Publication Date November 2021)

Volume 04, Number 14

  • October is National Dental Hygiene and Orthodontic Health Month
  • Getting Dental Care During COVID-19
  • What to Know: Types of Complaints Missed Appointments
  • Check Out the 2021 Member Handbook
  • Language Assistance
(Publication Date November 2021)

Volume 04, Number 13

  • Save the Date: Smile, California Facebook Live Event September 28th: Spanish Presentation
  • Language Assistance
(Publication Date September 2021)

Volume 04, Number 12

  • Save the Date: Smile, California Facebook Live Event September 15th
  • September is Healthy Aging Month
  • Your Protected Health Information: How to Assign an Authorized Representative
  • Medi-Cal Member Identification
  • Language Assistance
(Publication Date September 2021)

Volume 04, Number 11

  • Back-Tooth-School
  • Know Your Benefits
  • Need a ride? Medi-Cal can Help!
  • Find Online Resources in Multiple Languages
  • Language Assistance
(Publication Date August 2021)

Volume 04, Number 10

  • Take Care of Your Smile
  • Find a Dentist
  • Important: Keep Your Contact Information Current
  • What You Should Know: Medi-Cal Dental Billing
  • Language Assistance
(Publication Date July 2021)

Volume 04, Number 09

  • Save the Date: Smile, California Facebook Live Event June 29th: Spanish Presentation
  • Language Assistance
(Publication Date June 2021)

Volume 04, Number 08

  • Emergency Broadband Benefit Program
  • Language Assistance
(Publication Date June 2021)

Volume 04, Number 07

  • Clinical Screening for Dental Treatment
  • Find Online Resources in Your Language
  • Language Assistance
(Publication Date June 2021)

Volume 04, Number 06

  • Take the Member COVID-19 Questionnaire
  • Kindergarten Oral Health Assessment Program
  • What You Should Know: Medi-Cal Dental Billing
  • Language Services During A Dental Visit
  • Medi-Cal Covers Dental During Pregnancy
  • Language Assistance
(Publication Date May 2021)

Volume 04, Number 05

  • New Member COVID-19 Questionnaire
  • Smile, California Website Update
  • Check Out the Member Handbook
  • Language Assistance
(Publication Date April 2021)

Volume 04, Number 04

  • Save the Date: Smile, California Facebook Live Event March 30th
  • Language Assistance
(Publication Date March 2021)

Volume 04, Number 03

  • 2021 Online Member Customer Service Satisfaction Survey
  • Coming Soon: Smile, California Website Update
  • Important: Keep Your Contact Information Current
  • Kindergarten Oral Health Assessment Program
  • Language Assistance
(Publication Date March 2021)

Volume 04, Number 02

  • February is National Children’s Dental Health Month
  • 2021 Online Member Customer Service Satisfaction Survey
  • Your Protected Health Information: How to Assign an Authorized Representative
  • Complaint Forms Now Accepted by Email
  • Member Automated Call System Available in Multiple Languages
  • Language Assistance
(Publication Date February 2021)

Volume 04, Number 01

  • Happy New Year from Smile, California
  • Coming Soon: 2021 Member Customer Service Satisfaction Survey
  • Getting Dental Care During COVID-19
  • Language Assistance
(Publication Date January 2021)

Past Member Bulletins – 2020

Volume 03, Number 14

  • Medi-Cal Covers Dental During Pregnancy
  • Member Automated Call System Update
  • Getting Dental Care During COVID-19
  • Know Your Benefits
  • Need a ride? Medi-Cal Can Help!
  • Language Assistance
(Publication Date December 2020)

Volume 03, Number 13

  • November 1st is National Brush Day
  • Kindergarten Oral Health Assessment Program
  • Medi-Cal Dental Member Resources
  • COVID-19 Provide Emergency Service Locations Map Removed
  • Getting Dental Care During COVID-19
  • Language Assistance
(Publication Date November 2020)

Volume 03, Number 12

  • Notice of Medi-Cal Dental Action Update
  • Member Automated Call System Update
  • Medi-Cal Member Identification
  • Important: Your Contact Information
  • October is National Dental Hygiene and Orthodontic Health Month
  • Find a Dentist
  • Language Assistance
(Publication Date September 2020)

Volume 03, Number 11

  • Back to School
  • September is Healthy Aging Month
  • Getting Dental Care During COVID-19
  • UPDATE: Medi-Cal Dental Member Billing Practices
  • Need a ride? Medi-Cal Can Help!
  • Language Assistance
(Publication Date September 2020)

Volume 03, Number 10

  • Getting Dental Care During COVID-19
  • Reminder: Call the Free Medi-Nurse Line at 1-877-409-9052 for COVID-19 Questions
  • State Hearing Extensions for Members During COVID-19
  • Medi-Cal Dental Member Billing Practices During COVID-19
  • Know Your Benefits
  • Language Assistance
(Publication Date August 2020)

Volume 03, Number 09

  • Have COVID-19 Questions? Call the Free Medi-Nurse Line:1-877-409-9052
(Publication Date July 2020)

Volume 03, Number 08

  • COVID-19 Guidance for Dental Visits
  • Find a Dentist
  • Need a Ride? Medi-Cal Can Help!
  • Language Assistance
(Publication Date July 2020)

Volume 03, Number 07

  • New COVID-19 Guidance for Dental Visits
  • Language Assistance
(Publication Date June 2020)

Volume 03, Number 06

  • Your Protected Health Information
  • Three Tips for a Healthy Mouth
  • How to Find a Provider for a Dental Emergency during COVID-19
  • Medi-Cal Dental Website Change
  • Language Assistance
(Publication Date June 2020)

Volume 03, Number 05

  • How to Find a Provider for a Dental Emergency during COVID-19
  • Teledentistry Information for Members during COVID-19
  • State Hearing Extensions for Members during COVID-19
  • Medi-Cal Dental Website Change
  • Information for Members about COVID-19
  • Language Assistance
(Publication Date May 2020)

Volume 03, Number 04

  • Information for Members about the Novel Coronavirus (COVID-19)
  • Language Assistance
(Publication Date April 2020)

Volume 03, Number 03

  • Your Protections as a Medi-Cal Member
  • Tips to Deal with Dental Fear
  • Language Assistance
(Publication Date March 2020)

Volume 03, Number 02

  • February is National Children’s Dental Health Month
  • Need a ride? Medi-Cal Can Help!
  • Language Assistance
(Publication Date February 2020) 

Volume 03, Number 01

  • Happy New Year from Smile, California!
  • Know Your Benefits
  • Language Assistance
(Publication Date January 2020)

Past Member Bulletins – 2019

Volume 02, Number 12

  • Member Eligibility and Identification
  • Find a Dentist
  • Language Assistance
(Publication Date December 2019)

Volume 02, Number 11

  • November 1st is National Brush Day!
  • Smile, California: It’s Time to Smile
(Publication Date November 2019)

Volume 02, Number 10

  • October is National Dental Hygiene and Orthodontic Health Month
  • Need a ride? Medi-Cal Can Help!
  • Refund for Out-of Pocket Payments
  • Language Assistance
(Publication Date October 2019)

Volume 02, Number 09

  • Healthy Smile Tips from Smile, California
  • Find a Smile, California Event near You
  • September is Healthy Aging Month
  • Language Assistance
(Publication Date September 2019)

Volume 02, Number 08

  • Healthy Smile Tips from Smile, California
  • Back to School
  • Medi-Cal Dental Program Name Update
  • Language Assistance
(Publication Date August 2019)

Volume 02, Number 07

  • Missed Appointments
  • Know Your Benefits
  • Language Assistance
(Publication Date July 2019)

Volume 02, Number 06

  • June is Oral Health Month
  • June is Scleroderma Awareness Month
  • Need a ride? Medi-Cal Can Help!
  • Language Assistance
(Publication Date June 2019) 

Volume 02, Number 05

  • National Family Wellness Month
  • Find a Dentist!
  • Medi-Cal Dental Member Billing Practices
  • Language Assistance
(Publication Date May 2019)

Volume 02, Number 04

  • April is Oral Cancer Awareness Month
  • Go Green for Your Dental Routine
  • Language Assistance
(Publication Date April 2019)

Volume 02, Number 03

  • American Sign Language Translation and Language Interpreter Services
  • 4 Spring Tips for a Healthy Mouth
  • Language Assistance
(Publication Date March 2019)

Volume 02, Number 02

  • February is National Children’s Dental Health Month
  • 7 Vitamins and Minerals Your Mouth Needs
  • Language Assistance
(Publication Date February 2019)

Volume 02, Number 01

  • Smile, California Member Resources
  • Language Assistance Services
  • Find a Dentist!
  • Language Assistance
(Publication Date January 2019)

Past Member Bulletins – 2018

Volume 01, Number 03

  • Smile, California: It’s Time to Smile
  • Member Medi-Cal Status and Identification
  • Dental Service Schedule for Children
  • Language Assistance
(Publication Date December 2018) 

Volume 01, Number 02

  • November 1st is National Brush Day!
  • First Tooth, First Birthday, First Visit
  • Check Out the Member Handbook
  • Need a Ride? Medi-Cal can Help!
  • Language Assistance
(Publication Date November 2018)

Volume 01, Number 01

  • Smile, California: Medi-Cal Has Dental Covered
  • Find a Dentist!
  • Know Your Benefits
  • October is National Dental Hygiene and Orthodontic Health Month
  • Language Assistance

(Publication Date October 2018)